Content Editor and Project Manager

January 2024 to March 2024 | 2 Month Contract
Steps2Life

In my first month with Steps2Life, I led the successful Data Migration from Splose to Power Diary in response to ongoing delays due to incomplete data provided to the Power Diary onboarding team. I took on a project lead role for the remaining migration, created training material, conducting multiple staff training sessions, and optimised workflow procedures from session feedback.

My leadership resulted in a successful move to Power Diary where day to day operations could occur through the new software. During this process I learnt the importance of systematic planning and staff input when implementing new software.

After a company relocation and staffing changes, the Steps2Life team encountered the challenge of clients receiving inaccurate documentation, necessitating immediate critical updates.

Here is the 'before' on how Steps2Life document appeared

I initiated the process by creating templates that reflect the company's brand identity while also resolving conflicts between all documents to maintain accuracy and coherence. I also crafted comprehensive manuals and policy documents. This project has resulted in a cohesive set of updated documents for both clients and staff.

Here is the 'after' utilising the company's branding with uniformity in formatting

This experience underscored the significance of regular documentation maintenance, consistency across official documentation, and leadership in document management.